Society Box terms

Last updated [launch date]. These terms apply to the Society Box subscription and sit alongside our Terms of Service, Shipping Policy and Refund Policy.

1. What you are agreeing to

The Society Box is a subscription. When you place your first order you agree that we will charge the payment method you gave us, at the frequency you chose (every 2, 4, 6, 8 or 10 weeks), for the cuts in your box at their listed prices, with delivery included, until you cancel. Each charge is taken on the renewal date shown in your account, and the box is packed and dispatched in the days after the charge.

2. Price and weight

Every cut is sold at a fixed price for a nominal weight, shown on the product. Meat is a natural product, so the piece we pack for you may weigh a little more or a little less than the nominal weight. If it weighs less, we refund the difference to your original payment method, or credit it against your next box, within a few days of dispatch. If it weighs more, that is on us. We never charge more than the listed price.

3. Minimum box

Each box must total at least A$300 in listed prices. There is no maximum.

4. Delivery

Delivery is included in the box price for every subscription delivery, anywhere our couriers reach. Delivery times are as stated on our Shipping Policy. Boxes over about 18 kg ship as two cartons on the same day.

5. If a cut is unavailable

If a cut in your box is not available when we pack, we will replace it with a similar cut of equal or greater value, or contact you before dispatch to agree a replacement. You will never be charged more for a replacement. If you would rather we contact you than substitute, tell us in your account preferences or by replying to your renewal reminder.

6. Changing, skipping, pausing and cancelling

You can change the cuts in your box, skip a delivery, change how often it arrives, pause, or cancel at any time from your account, or by emailing sales@carnivoresociety.com.au. Changes take effect from the next renewal that has not yet been charged. A cancelled subscription can be reactivated from your account. There is no cancellation fee and no minimum number of boxes.

7. Failed payments

If a payment fails we will retry it, and let you know by email each time. If it still fails after our retries the subscription is paused, not cancelled, and nothing is dispatched until payment succeeds. Update your card in your account to resume.

8. Welcome Pack

Your first subscription order includes the Carnivore Welcome Pack (a vacuum sealer and bags) free of charge. If you prefer not to receive it, apply the code NOPACK at checkout for A$150 off that first order instead. The pack and the credit are for first subscription orders only and are not repeated on renewals.

9. Rewards

Subscription orders earn double Carnivore Points. Every 11th, 31st, 51st box (and so on) is half price, and every 21st, 41st, 61st box (and so on) is free, delivery included. Only boxes that were charged count towards these milestones; skipped deliveries do not.

10. Contact

Carnivore Society, 5/337 Settlement Rd, Thomastown VIC 3074. sales@carnivoresociety.com.au. ABN 80 684 271 510.